- Workforce's resource of the whole center or each organization
is totaled automatically, and displays in the graph.
＊display item
| ・Handling Ability of inbound call | ・cost | ・Needed workforce |
| ・Resignation rate | ・Sales/cost | ・Revenue |
| ・Average age | ・Work period (Average number of months present) |
・Fulfillment level of schedule |
| ・Average business amount unit price | ・Absence rate | ・Contractual default rate |
- Possible to compare with analysis data from extract arbitrary multisite.
- The transition and the ratio of the workforce organizations can be displayed.
＊display item
| ・Workforce organizations | ・Composition according to duty | ・Composition of the number of available workforce |
| ・Age composition | ・Composition according to skill |
