| The Event Information in past | |
|---|---|
| 2020.11.12～11.13 |
We attended at Call Center/CRM Demo & Conference 2020 in Tokyo (21st). The Biggest CallCanter/CRM demo event in Japan. Gathering 10,000+ CallCenter/CRM visitors. The show offering the latest solutions by 150 exhibitors and more than 120 sessions by industrial professionals. |
| 2019.11.13～11.14 |
We attended at Call Center/CRM Demo & Conference 2019 in Tokyo (20th). This is one of the largest events in Japan for the call center and customer support industry, bringing together the latest technologies and know-how for building and managing contact centers strategically, as well as the latest examples of AI and chatting. |
| 2018.11.15～11.16 |
We attended at Call Center/CRM Demo & Conference 2018 in Tokyo (19th). It is the largest call center and CRM industry event in the country. The theme of the 19th conference was "To be in Five Years - How to Create Strong Customer Contacts". It was a great success with a record number of visitors since the first one was held in 2000. At P&W, we have a call center that makes it easy to connect. The integrated contact center management system "Sweet Series "We have introduced what we can achieve with AI. |
| 2017.11.09～11.10 |
We attended at Call Center/CRM Demo & Conference 2017 in Tokyo (18th). This is the largest call center and CRM industry event in Japan. The theme of the 18th edition was "To be in 5 years time - IT for Human Resources", which will change the future from the customer's perspective. P&W is pleased to announce the launch of the Sweet Series, an integrated center management system that supports the "Workplace Reform We introduced the case study of the use of AI solutions. |
| 2016.11.17～11.18 |
We attended at Call Center/CRM Demo & Conference 2016 in Tokyo (17th). It is the largest call center and CRM industry event in the country. The theme of the 17th conference was "To be in 5 years time - How to choose now to create the future". At P&W, the center's ES (employee satisfaction), CS (customer satisfaction), and MS (management satisfaction) will be harmonized and enhanced. We have introduced the "Sweet Series" that makes the "HAPPY" cycle a reality for everyone. |
| 2015.11.12～11.13 |
We attended at Call Center/CRM Demo & Conference 2015 in Tokyo (16th). It is the largest call center and CRM industry event in the country. The theme of the 16th edition was "to be in 5 years time - Exploring the shape of the 'strategic contact center'". P&W is pleased to introduce a new product powered by the new PPM engine for "ROI" and a Tablet version of SweetQ. |