Looking Forward to See You.
Past and Upcoming Event Information
| 2024.11.21～11.22 |
We attended at Call Center/CRM Demo & Conference 2024 in Tokyo (25th)What is customer experience? What will call centers look like in the future? This event will give you tips to solve these problems. |
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| 2023.11.09～11.10 |
We attended at Call Center/CRM Demo & Conference 2023 in Tokyo (24th).It consists of a number of programs such as exhibitions of the latest solutions that utilize notable technologies such as AI, chatbots, and RPA, and seminars by experts. |
| 2022.11.10～11.11 |
We attended at Call Center/CRM Demo & Conference 2022 in Tokyo (23rd).The Biggest Call Center/CRM demo event in Japan. The only business event in Japan that brings together major companies, startups, professionals and specialists in the contact center industry. |
| 2021.11.11～11.12 |
We attended at Call Center/CRM Demo & Conference 2021 in Tokyo (22nd).The Biggest Call Center/CRM demo event in Japan. Gathering 3,500+ Call Center/CRM visitors. The show offering the latest solutions by 78 exhibitors and more than 100 sessions by industrial professionals. |
| 2020.11.12～11.13 |
We attended at Call Center/CRM Demo & Conference 2020 in Tokyo (21st).The Biggest Call Center/CRM demo event in Japan. Gathering 10,000+ Call Center/CRM visitors. The show offering the latest solutions by 150 exhibitors and more than 120 sessions by industrial professionals. |
| 2019.11.13～11.14 |
We attended at Call Center/CRM Demo & Conference 2019 in Tokyo (20th).This is one of the largest events in Japan for the call center and customer support industry, bringing together the latest technologies and know-how for building and managing contact centers strategically, as well as the latest examples of AI and chatting. |
| 2018.11.15～11.16 |
We attended at Call Center/CRM Demo & Conference 2018 in Tokyo (19th).It is the largest call center and CRM industry event in the country. The theme of the 19th conference was "To be in Five Years - How to Create Strong Customer Contacts". It was a great success with a record number of visitors since the first one was held in 2000. At P&W, we have a call center that makes it easy to connect. The integrated contact center management system "Sweet Series "We have introduced what we can achieve with AI. |
| 2017.11.09～11.10 |
We attended at Call Center/CRM Demo & Conference 2017 in Tokyo (18th).This is the largest call center and CRM industry event in Japan. The theme of the 18th edition was "To be in 5 years time - IT for Human Resources", which will change the future from the customer's perspective. P&W is pleased to announce the launch of the Sweet Series, an integrated center management system that supports the "Workplace Reform We introduced the case study of the use of AI solutions. |
| 2016.11.17～11.18 |
We attended at Call Center/CRM Demo & Conference 2016 in Tokyo (17th).It is the largest call center and CRM industry event in the country. The theme of the 17th conference was "To be in 5 years time - How to choose now to create the future". At P&W, the center's ES (employee satisfaction), CS (customer satisfaction), and MS (management satisfaction) will be harmonized and enhanced. We have introduced the "Sweet Series" that makes the "HAPPY" cycle a reality for everyone. |
| 2015.11.12～11.13 |
We attended at Call Center/CRM Demo & Conference 2015 in Tokyo (16th).It is the largest call center and CRM industry event in the country. The theme of the 16th edition was "to be in 5 years time - Exploring the shape of the 'strategic contact center'". P&W is pleased to introduce a new product powered by the new PPM engine for "ROI" and a Tablet version of SweetQ. |