On-premise costs will be listed.
We prepare product variations in order to reply different requirements. For the details of Sweet products and Initial Installation Fee, please contact us.

Sweet Series License Price List 1. Sweet Series
Product License List Price Charge Unit Minimum Sales Unit The Upper Limit of Registered Users
Sweet PPM ¥120,000 Seat 50 Seats Purchased
seat licenses x 3
Products (Additional options) License List Price Charge Unit Minimum Sales Unit The Upper Limit of Registered Users
PPM + Grp (GroupWare) ¥180,000 Seat 50 Seats Purchased
seat licenses x 3
PPM + QM
(Quality Management)		 ¥180,000 Seat 50 Seats Purchased
seat licenses x 3
PPM +Grp + QM ¥240,000 Seat 50 Seats Purchased
seat licenses x 3

The definition of license charge : The target seats of Scheduling shifts.

2．SeatManager(Automatically Seat Assignment and Realtime Monitoring of Agent Status)
Product Functions  
  Realtime Monitoring Seat Assignment Sweet Collaboration License List Price Charge Unit Min Sales Unit The Upper Limit of
Registered Users
Seat Manager
(No Seat Assignment)		 ○ ー ○ ¥40,000 Seat 50 Seats Purchased seat licenses x 3
Seat Manager
(No Realtime Monitoring)		 ー ○ ○ ¥40,000 Seat 50 Seats Purchased seat licenses x 3
Seat Manager
(All functions enabled)		 ○ ○ ○ ¥80,000 Seat 50 Seats Purchased seat licenses x 3

The definition of license charge : The registered Seat # of monitoring target floor.

3．＋Design（Shift Simulation + Store the Center Basic Information）
Product License List Price Charge Unit Min Sales Unit Min Sales Unit
+DESIGN
(Sweet PPM Purchasing is necessary.)		 ¥80,000 Seat 50 Seats Purchased
seat licenses x 3

The definition of license charge : Target Center for Simulation and Store.

4．Sweet　Messenger（Instant Messages from Supervisor to Agents）
Product License List Price Charge Unit Min Sales Unit The Upper Limit of
Registered Users
Sweet Messenger
(The Purchase of another Sweet Product is necessary.)		 ¥20,000 Seat 50 Seats Purchased
seat licenses x 3

The definition of license charge : Target Center for Simulation and Store.

5.Sweet　Quality Management （Contact Center Quality Management Karte）

※This product is separated from Sweet Mbo and only provides the Karte function.

Product License List Price Charge Unit Min Sales Unit The Upper Limit of
Registered Users
Sweet Quality Management
(Only QM Purchase)		 ¥50,000 Registered User 100 Users Purchased User #

The definition of license charge(QM Only) : SV + Agent # of using.

6．SweetTest　(Web Test for Agent and operational knowledge with SweetMbo, Sweet Quality Management )
Product License List Price Charge Unit Min Sales Unit The Upper Limit of
Registered Users
Sweet Test
(Only Test Purchase）		 ¥40,000 Registered User 100 Users Purchased User #
Sweet Test
(Purchased with Sweet PPM)		 ¥60,000 Seat 50 Seats Purchased
seat licenses x 3

The definition of license charge(Test Only) : SV + Agent # of using.The definition of license charge(Purchased with Sweet Series）：The target seats of Scheduling shifts.

7．Sweet Q Server License (The application which helps understanding each real-time statistic data and taking right actions for "Dynamic Management"）
Product License List Price Charge Unit Min Sales Unit The Upper Limit of
Registered Users
Sweet Q Server License　※1
(In case of additional purchase to Sweet PPM or to Only Sweet Q Server License Purchase: Sweet Seat Manager is included.)		 ¥70,000 Seat 50 Seats Purchased
seat license x 3
Sweet Q Server License　※2

(In case of additional purchase to Sweet Seat Manager)

 ¥40,000 Seat 50 Seats Purchased
seat license x 3

The definition of license charge (Addition to Sweet Series or only Sweet Q Server License Purchase) : The registered Seat # of monitoring target floor.The definition of license charge (Addition to Sweet Seat Manager) : The registered Seat # of monitoring target floor. Sweet Q Server License integrates to connect PBX/CTI. Sweet Q for iPad is available on the App Store for free download. ※1 : Each drivers & option licenses are necessary to connect PBX/CTI excluding Sweet Q Server License. And in case of only Sweet Q Server License purchase, Sweet PPM is required to use Call Status by Campaigns. ※2 : If customer already purchased each drivers to connect PBX/CTI with Sweet Series, they can also use those drivers for Sweet Q Server License.