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Sweet Seat Manager Seat Assignment Free seating arrangement and real-time monitoring system can be realized. The seat schedule is generated based on the shift schedule of the communicator which made by Sweet series automatically. The seat table and the real time status of communicator(response time and status) can be displayed.
Function
Monitor status
Talk, wait, hold, and prep time - The employee's status can be measured in real time.

Monitor status

Automatic Seat Assignment
Seat assignment can be done automatically using the WFM functionality to create a shift information and Seat Manager to set the conditions.

Automatic Seat Assignment

Setup flow

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