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Products ＞ Function ＞ Scheduling ＞ Making of schedule
- The optimized schedule can be made in consideration of Communicator's operation skill and efficiency.
- The ratio of the number of workforce in the call center correspondence that excludes the break
and the conference, etc. in the arranged number of workforce is displayed as utilization rates.
- Display the specific balance of the employment system for the excess and deficiency of the necessary
number of workforce and the arranged number of workforce classifies in the graph.
- Schedule can be created within rules for communicator, such as social insurance,
annual income limit and work hours.
- The recruitment staff from other organization to understaffed campaign can be added.
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